Clients Comment on Dianne's Approach
Clients consistently cite certain qualities when they evaluate Dianne's work.
Stays Focused on the Business
"At one end she is really good at getting at the kind of deeper, psychological dimensions of groups. But at the other end I think she's able to see how some of the causes and fixes to those tensions aren't only about personality and style, they're about bad systems, lack of structure, lack of clarity about roles and responsibilities. She combines the soft side of managing with the hard stuff around process, systems, design." Editorial Director
"She is able to get people to talk about what bugs them and might be of concern to them without it being personal. Because she finds a way to tackle the business issues. She understands enough of the business to always be relevant in her advice. She only works with people-related things that will really impact the business." EVP R&D, pharmaceutical firm
Builds Trust
"Dianne creates an environment and enough trust where difficult conversations can be had. She communicates very clearly that she is empathic to the person. And yet she is able to combine that with a remarkable level of candor." CEO, pharmaceutical firm
"Dianne develops a very strong trust level with people very quickly. She listens, she responds to what you are really saying. That allows her to get to the heart of an issue very quickly." Creative Director, media production company
Brings Fresh, Tailored Approaches
"Dianne gets to know her audience first before delving into the solution. And so that collaborative approach makes her work highly customized." VP HR, pharmaceutical firm
"Dianne tailors what she does. There is no stock stuff going on. She goes beyond what she learned in academia and even from prior experience and applies it to the present situation." Creative Director, media production company
Facilitates Tough Conversations
"When she worked with us, she made the undiscussable discussable. She recognized tensions in a way that the people who were feeling them couldn't articulate. She brought those to light in a way that was very healthy and constructive." Editorial Director
"Dianne facilitates with a depth and candor that normally would never occur. Then she is able to get that dialogue shifted increasingly between you and the individual members of a team to team members having a dialogue with each other. She does it in a very unbiased, fact-finding and actually fun way." EVP, R&D, pharmaceutical firm
Gives Practical Advice
"Dianne applies general theories and principles, but always in context. So I found what I got was something really personal, insightful and practical. I got practical steps, A, B, C, then this, then that." Executive Director, non-profit
"Dianne has incredible listening skills. And then she processes what she hears incredibly quickly. Then she has the ability to translate what she's processed into really helpful feedback." CAO, manufacturing firm
Rigor, intellect and empathy. These are the hallmarks of Dianne Argyris's expert consulting.